Accessibility a range of support channels that will help you solve your situation in the easiest way probable. All of the support channels are integrated into the appliance, making use of synthetic intelligence (AI) algorithms to recommend the best channel to solve your concern.
From incident administration to self-provider, our services desk modules are designed to keep the support desk efficient and also your customer pleasure amounts higher.
give a specific description. select the correct system and products. Examine listed here why this is very important.
We resolve your IT difficulties rapid, enhance productivity and connectivity in your enterprise. Started from a need for trustworthy IT support and services for business owners like you, we can assist with every single facet of IT, either as your partner or providing complementary support towards your present IT staff.
Scheduled appointments need no less than 24 several hours notice to allow engineers to get ready for that session.
The chat transcript and many of the attachments get more info will almost always be captured and recorded as part of your case log, whether or not the concern is solved straight away or not.
The new SAP Services and Support book describes SAP's choices in a clear, comprehensible way and addresses discrepancies in between the necessities of recent clients and expert users.
Am i able to refer again into the chat session information in a later on time? Indeed, the chat transcript and all attachments might be recorded as part of your scenario log on your ease.
Good results tales Serious-world tales of how shoppers have obtained profitability and competitive advantage
Aid with Consumer Administration for instance S-person administration, authorization inquiries or password reset enable
Rimini Support™ for SAP™ allows you more info to soar-begin your upcoming SAP roadmap nowadays. It does not matter which SAP merchandise or launch you’re operating, we could support it for a minimum of 15 several years without updates, allowing an abundance of time and flexibility to program a protracted-expression ERP system aligned with your company wants.
trending material which suggests in authentic-time which KBAs/SAP Notes are preferred with our prospects.
Authorized support contacts you should use the support Call range that was furnished. For common inquiries you should.
SAP is not going to raise service fees for present SAP Organization Support contracts throughout the Preliminary time click here period 1 and initial renewal period 2.three Once the agreement is out on the Preliminary value lock SAP could boost the support cost by CPI on annually foundation, topic to contract conditions.